Hi. Thanks for stopping by. If you have a question, or need support with Ansa, feel free to email us at [email protected] or browse our frequently asked questions below.
Ansa is a private messenger that gives you control of the things you share. With options to chat off the record so no trace of a conversation is left behind, send self destructing photos and videos, and erase messages shared with friends in the past, you always have the tools to express yourself freely.
Ansa is the safest place to be yourself and communicate with friends. With Ansa, you have all the features of a rich-media messenger with the added benefit of control.
No. It's 100% free. Enjoy!
Ansa is available for Android and iOS.
Make sure Ansa has access to your contacts by checking your phone's privacy settings. Once contact access is enabled, click the Find and Add friends button at the top right of contact drawer. Select Connect Address Book to sync your contacts and see which friends are online. You can also search for a friend by username, or invite a friend to join.
It's ok. Use the password reset option on the login page to reset it and log in.
Yes, hold down the contact's name in the contact drawer and click “Block User”.
Click blocked users on the Settings page, then select the person you would like to unblock.
Absolutely not. If somebody takes a screenshot of a conversation both parties will be notiﬁed, and the person who did not take the screenshot will receive a copy of the screenshot that was captured. Please note disappearing messages are confidential.
Every time you erase a message you sent on Ansa, the messages is removed from both your own phone and that of the recipient. Consider this your undo button.
Sorry, no. Each person controls their own content. You can erase the message from your phone, but you can not remove the message from the sender's phone.
As per our terms of service, you agree protect and treat information shared âOff-the-Recordâ, or in self-destruct mode as confidential. A breech of this confidentiality could result in legal charges.Please, no screenshots.
A self-destructing photo or video is a photo or video that can only be viewed for a few seconds before disappearing from both people's phones forever.
Every time you send a photo, video, or drawing using Ansa you have the option to use the self-destruct feature. Hit the timer symbol, and select the number of seconds you want your message to exist. When the recipient opens the message, the countdown will begin. When the time expires, the message will disappear and erase forever.
"Off-the-Record" mode allows you to have discussions that disappear in real time. When you are "Off-the-Record", every message exchanged is automatically erased seconds after it has been read.
If one person switches to "Off-the-Record", the other person is automatically switched to "Off-the-Record" too. This way, both people know the whole conversation disappears from both phones.
When you stop chatting âOff-the-Recordâ the messages you send are saved and stored on both peopleâs phones. If you change your mind, you can always erase a message using Synced-Deletion.
The messages you send and receive while "Off-the-Record" disappear 60 seconds after they have been read. You can change the time to deletion by tapping the timer icon and selecting a new default. When the time is up, messages disappear from the recipient’s phone, then yours.
No. Everything you delete on Ansa is also erased from our servers.
When you tell a message to erase using our self-destruct timer, or âOff the Recordâ mode, it will not disappear from your phone until it has been erased from the recipientâs phone. When it leaves your phone, you know itâs been erased from your friendâs phone too.
The messages you send while âOff-the-Recordâ stay on your phone until they disappear from the recipientâs phone, so you know they have been deleted successfully.
No. Every message is encrypted, and can not be viewed by us.
Send us an email. Weâd love to hear from you. [email protected]