Privacy Policy

Last Updated: August 12, 2014

This Privacy Policy explains how information about you is collected, used and disclosed by, Inc. and our subsidiaries (“Ansa”, “we”, “us”) when you use our websites, mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we do so, we will notify you by changing the date at the top of the policy. We encourage you to read the Privacy Policy whenever you access Ansa to learn more about the ways you can help protect your privacy and stay informed about our information practices.

Collection of Information

Information You Give Us

We collect the information you give directly to us. For instance, we collect information when you register and create an account, use the Ansa services to send or receive a message, request help or support or otherwise communicate with us. The types of information we may collect include your username, password, email address, phone number, and any other information you choose to provide.

When you receive or send messages, we also collect, process and transfer the content of the messages (such as text, photos, videos and/or edits and captions) through our servers. The content of these messages is stored on our servers until the messages have been delivered. The content of these messages is also stored on the devices of recipients, until the messages are erased by you or by the recipient. Ansa protects the contact of your messages with encryption. Once the sender and recipient have exchanged keys, Ansa can no longer access the content of the messages.

The Ansa mobile application is programmed to delete self-destructing messages from the recipient’s device after they have been viewed for the amount of time you specify. However, in rare cases, the Ansa application does not perform as programmed, thus we cannot guarantee that deletion always occurs within this timeframe. We also cannot prevent others from making copies of your messages (e.g., by taking a screenshot), but if we are able to detect that the recipient has captured a screenshot of a message that you send, we will attempt to notify you and send you a copy of the screenshot that was captured. In addition, as for any other digital information, there may be ways to access messages while still in temporary storage on recipients' devices or, forensically, even after they are deleted.

Information We Collect Automatically

When you use or otherwise access our Services, we automatically collect information about you, including:

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services.

Use of Information

We may use information about you for various purposes, including to:

Ansa is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.


We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices

Privacy Settings

You have the ability to block specific users at any time by using controls within the Ansa mobile application.

Account Information

You may update or correct information about yourself by launching the Ansa mobile application and editing your account settings. If you wish to delete your account, please email us at [email protected] with Delete Account in the subject line, but note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you for a certain period of time.

Device Information

Certain features of the Services require access to your device's native phonebook and image storage applications (e.g., to find friends or to store a Message in your photo gallery). If you choose to find friends, the phone numbers in your device's native phonebook will be transmitted to Ansa. Although you may decide whether or not to use these features, you grant Ansa permission to access these features as part of the installation process. If you later decide to revoke this permission, you can do so by following the standard uninstall process and removing the Ansa mobile application from your device. Alternatively, on iOS devices, you can grant or revoke your consent at any time and prevent us from continuing to access your phonebook and image storage applications by changing the settings on your device.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

Push Notifications/Alerts

Ansa may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device or by changing your settings within the Ansa mobile application.


To contact us, please email [email protected] or write to:

Ansa, Inc.
1235 Howard St. Suite D
San Francisco, CA 94103